Valley First Credit Union ("we," "our," "us") is committed to safeguarding the privacy of our members and website users. This Privacy Policy outlines how we collect, use, disclose, and protect your information. Please read this policy carefully to understand our practices regarding your personal information.
-
Information We Collect We may collect the following types of information:
- Personal Information: Name, address, date of birth, Social Security number, account numbers, and other information you provide when opening an account or using our services.
- Online Information: Information collected through your interactions with our website or mobile applications, such as IP addresses, browser types, and usage data.
-
How We Use Your Information We use the information we collect for the following purposes:
- To process transactions and manage accounts.
- To comply with legal and regulatory requirements.
- To provide customer support and respond to inquiries.
- To improve our services and website.
- To deliver marketing and promotional materials.
-
Sharing of Information We do not sell or rent your personal information. However, we may share your information with:
- Service providers who assist us in providing services to you.
- Regulatory authorities or law enforcement officials as required by law.
-
Data Security We implement a variety of security measures to protect your personal information. These include physical, electronic, and administrative safeguards to prevent unauthorized access, use, alteration, or disclosure.
-
Your Rights You have the right to access and update your personal information. You may also request that we restrict the processing of your information in certain circumstances.
-
Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
-
Contact Us If you have any questions or concerns about this Privacy Policy, please contact us.